If a Media Manager account has been set up with a content management system API sync, administrators can monitor the sync for any failures in Media Manager.
To do so, navigate to the General - Account area in Media Manager and scroll to the bottom of the page. You will see the "Content Synchronization" section. This will tell you the last time a sync has occurred. If a sync did not occur as regularly scheduled, tap the "Sync now" button on the page to kick off a manual sync of content.
Administrators can register to receive emails if content syncs fail by adding their email address to the "Failure Notification Recipient" field. Remember to tap "Save" when done.
Users may also send an email to the Modus Support Desk at email@example.com to inquire about any sync failures as well.